Claims Stories

Whether you’ve suffered from a flooded basement or a break-and-enter, we understand how upsetting these kinds of situations can be. That’s why we focus our claims settlement process around making sure you – our customer – have your issues resolved quickly and with a minimum of fuss.

Customer feedback on our claims process includes these items:

“We would like to express our appreciation to yourself and Westland Insurance for the timely and expeditious way in which you handled our claims after having the lower level of our home flooded on January 17.

You were very professional, and yet you managed to alleviate some of the stress involved in finding yourselves in such a situation. The speed with which you put the wheels in motion was a tremendous relief.”
F. & J. Orso

“Thank you for your kind support during our trying time. Your workers were not only quick and efficient but were also kind and considerate.”
D. Hunter

“Just wanted to let you know that Corinne did a great job of handling my Claim. She had a replacement laptop for me in a week…also I was able to begin replacing my lost DVD’s and CD’s & I now had a cheque/s made out to me for the lost Jewellery. She did an excellent job answering my questions and helping me replace my stolen articles in record time. It really helped after being broken into. It made a really unpleasant experience more tolerable. I really appreciate her patience and professionalism.”
K. Greenan

“I just want to write to you personally to thank you so much for all your help and assistance you gave to Eric and I concerning our flooded basement. The basement looks fabulous and, without your assistance in pushing everything along, and guiding the insurance process, etc. there would not have been the same outcome. Thank you again.”
P. Aslund